Docado Privacy Policy

We may collect the following types of information:

• Account Information: name, email address, company name.
• Operational Data: load details, rate confirmations, bills of lading (BOLs), and related documents.
• Device Information: device type, operating system, and basic usage data.
• Uploaded Content: images and documents uploaded by users (e.g., BOL photos).

• Provide and operate the Docado platform.
• Process and extract information from uploaded documents.
• Improve document quality and system accuracy.
• Send notifications related to loads and documents.
• Maintain security and prevent fraud.

• With service providers (e.g., cloud storage, OCR processing like AWS).
• When required by law.
• To protect our rights or prevent fraud Each carrier’s data is isolated and not shared with other carriers.

We take reasonable measures to protect your data from unauthorized access, loss, or misuse.

We retain data only as long as necessary to provide the service and comply with legal obligations.

• Access your data.
• Correct inaccurate data.
• Delete your account and associated data.

To do so, contact us at: support@docado.us

Docado may use third-party services (e.g., AWS, Firebase) to process and store data. These services have their own privacy policies.

We may update this Privacy Policy from time to time. Updates will be posted on this page.